Ross Metals Corp. adheres to the strict policy using only "conflict free materials" in all of our products. Our business processes comply with the Dodd Frank legislation as well. Our internal processes adhere to ISO 9001, 14001, and OHSAS 188001 policies and procedures, and we are also in compliance with SCS recycled content certification. "Ross Metals guarantees that all gold originates from 100% recycled and scrap metals". At Ross Metals, we are dedicated to our customers and we will always find a way to satisfy even the most unique of orders. We are built upon our superior products, prompt service and most importantly our experienced, highly trained staff. Service, professionalism and quality products are my unwritten contract with you, my client. If you have had a distasteful experience or you are not completely satisfied with the way you or your order has been handled, please contact me personally at 212-869-3993. Our goal is to serve you, the customer, to the utmost of our abilities and we will strive to make your buying experience with us as delightful as possible. Thank you, |