FINDINGS • CHARMS • MOUNTINGS • RELIGIOUS
100% MONEY BACK GUARANTEE
SEE BELOW CONDITIONS
|
• RETURNED WITHIN 14 DAYS (AFTER: 14 DAYS - 25% RESTOCKING FEE)
• CANNOT BE SPECIAL ORDER (30% RESTOCKING FEE)
• CANNOT BE ALTERED OR USED
• CANNOT BE LIGHT WEIGHT LOCKS, BEADS OR INITIAL FINDINGS UNDER 5MM IN HEIGHT
• MUST BE RETURNED WITH SAME PACKAGING
• MUST BE ACCOMPANIED WITH A COPY OF RECEIPT
• RETURNS SUBJECT TO MARKET PRICE FLUCTUATION
MILL PRODUCTS • CHAINS
MONEY BACK GUARANTEE WITH RESTOCKING FEE
SEE BELOW CONDITIONS
|
• MUST BE ACCOMPANIED WITH A COPY OF RECEIPT
• GOLD & PLATINUM: 10% RESTOCKING
• SILVER & GOLD FILLED: 20% RESTOCKING FEE
• RETURNS SUBJECT TO MARKET PRICE FLUCTUATION
OTHER CONDITIONS
• QUANTITY DISCOUNTS ARE AVAILABLE ON MOST OF OUR PRODUCTS (EXCLUDES GRAIN)
• WE ARE NOT RESPONSIBLE FOR CUSTOMER FABRICATION DIFFICULTIES OR DEFECTS
• OVERDUE ACCOUNTS SUBJECT TO A 2% FINANCE CHARGE PER MONTH
• BOUNCED CHECK FEE: 2% PER MONTH (OR PART OF) PLUS $30 PER CHECK
• WE DO NOT REIMBURSE RETURN SHIPPING OR OTHER CHARGES
• BY ACCEPTING THESE GOODS, PURCHASER AGREES TO PAY ALL COSTS OF COLLECTING (INCLUDING ATTORNEY FEES)
| ROSS METALS QUALITY CONTROL/COMPLAIN DEPARTMENT: (212)-869-3993 |
| ALL CLAIMS MUST BE REPORTED WITHIN 24 HOURS OF RECEIPT |
| THANK YOU FROM ALL OF US AT ROSS METALS |
Ross Metals takes every measure possible to inform, educate, and show customers all important and relevant information regarding precious metal products. If any situation were to arise in which an agreement can't be reached, please feel free to call the Ross Metals Customer Service Department at (212)-869-1407 or (800)-654-7677. We can also be reached by email at info@rossmetals.com.
